Refund policy

Return Policy :

1. Product is returnable within the applicable return window mentioned on the product detail page, only in case the product received is damaged, has any missing parts or accessories, is defective, or different from the description mentioned on the product detail page on www.Xpand Originals.com.
2. Customers can request for a replacement unless mentioned otherwise on the product detail page
3. For scenarios wherein the product received is damaged or has any missing parts/accessories, the Xpand Originals team will contact the customer to confirm details of the damage/missing parts/accessories before issuing the replacement.
4. For scenarios wherein the product received is different from the description mentioned on the product detail page, the Xpand Originals team will arrange for a pick-up from the customer’s registered location and proceed with replacement as requested.

For Lighting & Mobile accessories, kitchen and wellness products, the resolution will be provided basis the brand technician's report.

Replacement will be processed only in the following conditions:

The product was not damaged while in the customer’s possession.

The product is not different from what was originally shipped.

The product is returned in its original condition along with the brand/manufacturer box, MRP tag intact, and all in-the-box accessories.

Product will not be eligible for return in case of buyer's remorse, includes change of mind or incorrect product/model/color ordered.

Product will not be eligible for return or replacement if ‘Non-Returnable or Non-Replaceable’ is mentioned on the product detail page.

Refund will be processed within 7 working Days once the product is received by Xpand Originals. The applicable refund window may vary, from 7 to 8 working days, depending on the mode of payment used at the time of purchase.

Xpand Originals Return/Replacement policy applies for purchases from www.Xpand Originals.com

Xpand Originals reserves the right, to change, amend or otherwise modify the terms and conditions at any time without prior notice.

Any dispute shall be to the exclusive jurisdiction of Court at Delhi